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98% of .com is HTML but 38% of .gov is PDF!

March 10, 2014 1

I’ve been tracking the relative popularity of electronic document file-formats for several years – here’s the February 2014 survey. Along the way I’ve noticed that the .com domain (and at least some top-level country-specific domains) tend to have far higher proportions of HTML files compared with .gov, .edu and .org (see chart). Let’s go ahead… Read more

2 Lessons from UK government study on electronic document usage

March 6, 2014 0

The UK’s Government Digital Service (GDS) is responsible for spearheading the development and adoption of digital services within and delivered by the British government. The GDS is studying file-formats to help the British government develop standards for its use of electronic documents. They have reviewed customer support logs, conducted significant survey research and engaged in… Read more